PAID BETA REFUND POLICY
Last updated 2026-09-14
DRAFT — not effective while the paid beta remains on HOLD.
Operator: Alexandre Tavares Moraes, an individual operator based in Brazil. General support: support@claimtheinternet.com. Privacy contact: privacy@claimtheinternet.com.
Prepared for a limited paid beta of no more than 10 charged customers or 30 days from explicit public activation, whichever occurs first.
Mandatory rights preserved
This policy does not restrict a withdrawal, cancellation, refund, chargeback or other consumer right that cannot lawfully be waived. Requests are assessed under the mandatory rules applicable to that customer and transaction.
Automatic recovery
If verified payment cannot complete because of a stale version, suspended territory, amount mismatch or canonical pricing limit, no acquisition completes and the system attempts a full refund with a stable idempotency key. Pending or partial evidence is not a completed refund. Provider and banking timing varies, so no settlement deadline is promised.
Manual requests
Contact support@claimtheinternet.com for withdrawal or cancellation, a duplicate or unrecognized charge, an incomplete acquisition, or suspended content or account. Include the purchase email and territory, never card details. Support records and reviews the request without interrupting payment recovery.
Other situations
A later takeover, inactivity or dissatisfaction with traffic does not by itself trigger an automatic refund. There is no minimum control duration and the purchase is not an investment. The support mailbox must be operational before activation.